Reference

How slottboss Handles Your Personal Information

Your account data at slottboss — including the details you enter when linking DANA, OVO, or GoPay — is handled with a clear set of rules we follow consistently.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access or delete dataCookie and session controlsDirect contact for data requests
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slottboss How slottboss Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about your personal data, want to update what we hold, or need to submit a formal deletion request, our support team handles these directly. You can reach us through live chat inside the lobby, or via our dedicated support email. Players in Batam or anywhere across Indonesia can submit requests in English — our team responds in the same language. We aim to acknowledge every data-related message and provide a substantive reply without unnecessary delay.

Team online

Live Chat

Open the chat widget inside your account dashboard. Available during our active support hours for account and privacy-related queries.

Email Support

Send your data request — access, correction or deletion — to our support email address listed in your account settings under Contact Us.

Account Settings Path

Go to Account Settings, then select Privacy and Data. From there you can download your stored profile data or flag a correction request directly.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Our data handling is built around four practical commitments — security at the account level, honest cookie use, clear retention rules, and a real process for change requests. These are not broad statements; each one maps to a specific step we take in how the platform operates. Every commitment applies regardless of whether you deposit via DANA, OVO, or GoPay.

Account Security

Login sessions use OTP verification sent to your registered mobile number. Unrecognised device access triggers an additional verification step before the account opens.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby display settings. We do not run third-party advertising trackers on account pages.

Data Retention

Active account data is retained while your account remains open. After a verified account closure, personal data is removed from active records according to our standard retention schedule.

Change and Deletion Requests

You can request a correction or deletion via Account Settings or through our support email. We confirm receipt and complete the action without requiring you to follow up repeatedly.

Privacy Policy Questions We Get Asked Most

These are the questions we actually receive from people reviewing this policy — answered directly, without redirecting you to another document.

We store your name, email, mobile number, and the wallet identifiers you connect — such as your DANA or OVO reference — plus session and device logs used for account security checks.

No. Your GoPay or DANA wallet details are visible only to the systems that process your transactions and to our verification team when a withdrawal review is required.

Yes. Navigate to Account Settings, select Privacy and Data, and submit a data access request. We will compile and send your stored profile data through your registered contact.

Submit a deletion request via Account Settings or through our support email. Once verified, we remove your active data from our records according to our standard retention schedule.

We do not sell or share your personal data with third parties for marketing purposes. Data shared with payment processors like OVO is limited to what is needed to complete your transaction.

We use session cookies to maintain your login and preference cookies to remember your lobby settings. No advertising trackers run on your account pages or during your session.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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